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I'm trying to get a refund.

New Here ,
Nov 27, 2020 Nov 27, 2020

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I want made a video by experiencing the program for free. But my computer's OS was Windows 7, so it didn't start. It was left unattended and eventually paid. I just applied for it and wrote it down, so please issue me a refund me.

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correct answers 1 Correct answer

Community Expert , Nov 27, 2020 Nov 27, 2020

Good day @ì¹´0D45 ,

Please note that this is a user-led technical community forum.

We are unable to help you with your request.

Please contact Adobe directly.

This should help you get in touch with the right people.

https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

Good luck

mj

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Community Expert ,
Nov 27, 2020 Nov 27, 2020

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Good day @ì¹´0D45 ,

Please note that this is a user-led technical community forum.

We are unable to help you with your request.

Please contact Adobe directly.

This should help you get in touch with the right people.

https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

Good luck

mj

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Community Expert ,
Nov 27, 2020 Nov 27, 2020

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Moved to the Account, Payment, & Plan forum.

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