I keep getting charged for a Adobe Acropro subscription but I don`t have any active plans under any of my accounts. Since I don`t have any active plans I can`t contact support and find out why the HELL they are charging me..
So can someone please give me a number to call or an email to reach someone in because the chattbot is not understanding the problem and I`m feeling robbed by one of the worlds largest techcompanies.
This is a public forum, not Adobe support. Users, including the Adobe Community Professionals, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.
Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.
CHAT: Click the following to contact Adobe customer support staff for help:
I am also moving this to the Account, Payment, & Plan forum for you, which is the appropriate forum for your question.
The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.
* Product questions should be posted in the associated product community. * Installation questions should be posted in the Download & Install community. * Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community. * Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.