I need to close my account so i can change my payment metheod

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Aug 05, 2021 Aug 05, 2021

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I have to change the way I pay adobe, so I have to close my account and start another. How do I do this?

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Adobe Community Professional , Aug 06, 2021 Aug 06, 2021
CONTACT ADOBE SUPPORT: ================ Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

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Adobe Community Professional ,
Aug 05, 2021 Aug 05, 2021

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Hi @Deleted User,

You can't close an account untill you have a ongoing subscription and also after you close your account you will not be able to use the same email id to register a new account. See if the following links help you

https://helpx.adobe.com/manage-account/using/update-billing-information.html

https://helpx.adobe.com/manage-account/using/delete-adobe-account.html

You can also contact support to get help in the matter. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

 

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Adobe Community Professional ,
Aug 06, 2021 Aug 06, 2021

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CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Aug 07, 2021 Aug 07, 2021

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You don't need to "close your account" to change your payment options. Please proceed as @Nancy OShea says: https://community.adobe.com/t5/account-payment-plan/i-need-to-close-my-account-so-i-can-change-my-pa...

ABAMBO | Hard- and Software Engineer | Photographer

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