Copy link to clipboard
Copied
I am from Algeria and Lightroom Mobile Premium does not support payment in my country's currency, so I gave my friend in France an account. He opened emails with him and paid me a premium month. Then after he closed the account and I reopened it, I didn't find it as premium. Then he reopened it and didn't find it as premium. But €7.99 was taken from his account... What is the solution now? I have a screenshot of the payment but I didn't receive an email notification...
Copy link to clipboard
Copied
did you purchase via a mobile app store, or adobe.com?
Copy link to clipboard
Copied
No. I made a purchase via the mobile app.
Copy link to clipboard
Copied
then you should contact the mobile app store where you purchased.
Copy link to clipboard
Copied
1 - when you buy from a cell phone store you must solve problems with that cell phone store
2 - as far as I know, buying in a different country is not going to work properly
Find more inspiration, events, and resources on the new Adobe Community
Explore Now