Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

I paid for a month of Lightroom premium but didn't get it!!

New Here ,
Oct 03, 2025 Oct 03, 2025

I am from Algeria and Lightroom Mobile Premium does not support payment in my country's currency, so I gave my friend in France an account. He opened emails with him and paid me a premium month. Then after he closed the account and I reopened it, I didn't find it as premium. Then he reopened it and didn't find it as premium. But €7.99 was taken from his account... What is the solution now? I have a screenshot of the payment but I didn't receive an email notification...

76
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 03, 2025 Oct 03, 2025

did you purchase via a mobile app store, or adobe.com?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 03, 2025 Oct 03, 2025

No. I made a purchase via the mobile app. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 03, 2025 Oct 03, 2025

then you should contact the mobile app store where you purchased.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 03, 2025 Oct 03, 2025
LATEST

1 - when you buy from a cell phone store you must solve problems with that cell phone store

2 - as far as I know, buying in a different country is not going to work properly

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines