I pay for a plan but I don't have one

New Here ,
Oct 07, 2021 Oct 07, 2021

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Hi. there are transfers from my account for the adobe plan. unfortunately I can't contact adibe to explain it. The situation looks like this Adobe withdraws money from my account and on my account it shows that I do not have a vegi plan right now. what should I do?

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Adobe Community Professional ,
Oct 07, 2021 Oct 07, 2021

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Hello @jozefg74728001,
Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You need to contact support.
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Adobe Community Professional ,
Oct 09, 2021 Oct 09, 2021

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Sorry, I don't know what a vegi plan is.

 

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below with your PAID ID and password
https://account.adobe.com/plans

 

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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