I set the wrong graduation year

New Here ,
Sep 13, 2021 Sep 13, 2021

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Hello there!

 

I really need your help in case you are familiar with the student plan. While purchasing my Creative Cloud student plan I accidentally selected as  graduation year the year 2022 instead of 2023. How can i edit this information? 

 

Thank you so much in advance!

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Account management , Billing

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Adobe Community Professional ,
Sep 14, 2021 Sep 14, 2021

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Hi,

 

Thank you for posting your query here,

 

Since you have already submitting the information during your purchase, I believe you might not have the option to change that from your end.

 

For this please contact Adobe Support Team by clicking on : https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

Hope this helps. 

 

Thank you.

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