I subscribe, now Adobe asks me to start a 7 day trial - Help Please

[poddy61]

Help Please

I have a monthly subscription, however, following a password change I now get asked to start a 7 day trial

I use an imac - tried to sign in via Apple Account, this brought the same result

How do I contact Adobe/ Resolve this please?

Thanks 

[Guest]

Hi

Take a look here to see if it helps

https://helpx.adobe.com/in/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

You can contact Adobe customer care via this link, click on the chat icon bottom right hand corner

https://helpx.adobe.com/contact.html

[Jeffrey_A_Wright]

Poddy61, what type of Creative Cloud membership are you using?  There is no subscription or membership assigned to the e-mail address you used to post to this public discussion forum.