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I used to think Adobe was a reputable company

New Here ,
Jun 17, 2024 Jun 17, 2024

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Went to cancel my $20/month subscription that I no longer need, and learned that you're just a bunch of money grubbing scammers.  Now I will avoid using your products at all costs.  You're losing us one by one. 

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Account management

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Community Expert ,
Jun 17, 2024 Jun 17, 2024

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these are user forums.

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Community Expert ,
Jun 17, 2024 Jun 17, 2024

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When you 'click to agree' to the subscription terms while starting a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription
-LONG discussion here, with link to Nancy O'Shea 'arrows' in subscription information
-And the difference between an actual Monthly subscription and Annual paid Monthly
https://community.adobe.com/t5/account-payment-plan-discussions/adobe-scam-1-year-subscription-payme...
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

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Adobe Employee ,
Jun 18, 2024 Jun 18, 2024

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Hi @Steve38103111wujh,

We're sorry for any bad experience you've had. I checked your account details and found that you subscribed to annual license for Adobe Acrobat Pro on March 13, 2024.

I can see that you proceeded with cancellation and the term will end on June 21, 2024.

Do you have any questions/concerns that you'd like to share? Let us know.

 

Thanks,

Shivangi

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