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I WANT A REFUND.

New Here ,
Sep 24, 2023 Sep 24, 2023

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I recently was charged $50 for something I didn't even want. I want a refund and no one has been helpful. Please email me a copy of the refund request once someone can put one in for me since I can't get any help. 

My email is  

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Community Expert ,
Sep 25, 2023 Sep 25, 2023

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This is a user to user forum so no one here will be able to help you here. I would reach out to support via phone or chat: https://www.adobe.com/about-adobe/contact.html

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Community Expert ,
Sep 25, 2023 Sep 25, 2023

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@Sydney32505791xet0 

 

contact adobe support. there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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