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I want my money back. I was just trying it out and my subscription was cancelled during the trial period, but it was deducted from my account. Why?
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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
<"moved from using the community">
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trials automatically roll into subscription unless cancelled during the trial period. then the subscription starts. you still have one week at the start of that subscription to cancel. ie, you must act.
make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step. (if you don't get a reply here from a badged employee within 24 hours, repost.)
and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
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Antsar, sorry you were unable find value in your recent subscription. Please see https://adobe.ly/3Q2gwyX for any applicable fees or charges that will be applied. Any refunds can take up to 14 days, depending upon the financial institutions involved. ^JW