I want to cance my subscription

New Here ,
Dec 07, 2021 Dec 07, 2021

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Last month, I joined Adobe Premiere Pro to edit my video.
I used Premiere Pro Plan 7days free.
But i got some problems.
When i upload my video on Premiere Pro, my video turned into pink.
So i decided to cancel subscription, but i couldn't know
how to cacel subscriptions on Adobe homepage.
So I sent you this message.
Please cacel my subscriptions and cancel my payment 24000won.
Thank you. Have a good day.

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Adobe Community Professional ,
Dec 08, 2021 Dec 08, 2021

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Hi Kerry,

I'm sorry to hear that.
The main people you will find in these forums are other users like yourself who have problems and then volunteers like myself who try to help out.
The occasional Adobe employeee will drop in.


This is where you need to go: https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html

 

 

Best regards, Euan.

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