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I want to Cancel monthly subscription of DRI Adobe Sales Shannon

New Here ,
Mar 31, 2020 Mar 31, 2020

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I need help to cancel the charges and refund the charge. I don't understand where I can cancel this subsbcription

please contact me  as soon as possible

email: REMOVED

 

[personal information removed for your protection]
[This is a public forum, not Adobe support, please do not post personal information]

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Adobe Community Professional ,
Mar 31, 2020 Mar 31, 2020

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This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also: beware of answering anyone who sends you a private message
-click here for more information https://tinyurl.com/10791730

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New Here ,
Mar 31, 2020 Mar 31, 2020

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You should contact to help support

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Adobe Community Professional ,
Mar 31, 2020 Mar 31, 2020

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Please log-in to your account below.  Click Manage Plans > Cancel.
https://account.adobe.com/plans

If you still need help, scroll down to Support on the same page and click on Contact Adobe.

 

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NOTE: The pandemic is effecting all sectors. There are fewer available support agents and wait times may be longer than normal.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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