• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

I want to cancel my after effects only subscription, paying unnecessary for dubble packages

New Here ,
Sep 18, 2022 Sep 18, 2022

Copy link to clipboard

Copied

I have written before that I don't want to pay double subscriptions for after effects, my last payment was supposed to be in may and I still see that action has not been done, can you please cancel my after effects only subscription please?!

Views

40

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Sep 18, 2022 Sep 18, 2022

Copy link to clipboard

Copied

Written where? How? You must make contact with Adobe Customer Service by phone or chat. Posting in a public forum, or sending an email, will do nothing. ONLY SCAMMERS WILL CONTACT YOU, Adobe will not reply.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 18, 2022 Sep 18, 2022

Copy link to clipboard

Copied

LATEST

per @Test Screen Name,

 

using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com....

p.p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.p.s. you can also use twitter to tweet @AdobeCare.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines