Three months ago I subscribed to the Photoshop and Lightroom plan for 66 Saudi riyals per month, and three days ago the subscription amount was debited from my bank account before the actual subscription period, and when I wanted to cancel my subscription, the site asked for a subscription termination fee of 300 Saudi riyals. How can I cancel my subscription without being charged a fee? I did not subscribe to an annual plan. What is happening?
you needed to cancel during the trial period or within 1 week of that trial's end to avoid a cancellation fee (for an annual subscription billed monthly).
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step. (if you don't get a reply here from a badged employee within 24 hours, repost.)
We are here to help you. I see that you have an active Creative cloud photography plan under the same ID as with this community. Please click on the link above to cancel the subscription. Since you are cancelling before the year contract gets over, you will be charged a cancellation fee. You may please refer the terms here: https://adobe.ly/4j98GAo;
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