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I want to cancel my subscription.

New Here ,
Mar 03, 2022 Mar 03, 2022

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It keeps asking me to update my payment information.

I really want to cancel my subscription. Please help me as soon as possible.

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Community Expert ,
Mar 03, 2022 Mar 03, 2022

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See here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

or:

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Community Expert ,
Mar 03, 2022 Mar 03, 2022

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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