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I want to find my lost account.

New Here ,
Sep 30, 2020 Sep 30, 2020

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I accidentally retired the mail used for the user name. You cannot recover and you are not logged in. Also, I forgot my password. Is there a way to find an account?

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Account management

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correct answers 1 Correct answer

Adobe Community Professional , Sep 30, 2020 Sep 30, 2020
You don't have the email and you forgot the password... I doubt that even Adobe support can help, but you can try This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link below -you must also allow 'cookies' in your web browser for this to work https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html -click the chat icon at the bottom right of the page to open ...

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Adobe Community Professional ,
Sep 30, 2020 Sep 30, 2020

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You don't have the email and you forgot the password... I doubt that even Adobe support can help, but you can try

 

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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