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I got a message from Adobe that they couldn't retrieve a payment from my account and that I needed to update my card information, but there was nothing wrong with because I have been using it and checked with my bank to confirm that everything was fine.
I went in and simply clicked the retry payment option and it go through, but now I'm being charged more and I shouldn't have.
I've had this subscription for little more than a year now and this is the first time that this happens and I need to have that fee refunded and confirmation that this wont happened again please.
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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
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Type "Agent" in the chat box to bypass the chatbot and be connected to a person
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https://helpx.adobe.com/contact.html?rghtup=autoOpen
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