if my account is created by company, but then i am leaving this company soon, am i losing my account

New Here ,
Dec 30, 2021 Dec 30, 2021

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Hi everyone! i am really confused about my account situation recently..

so this account i am using is created by my company actually, as you know they can divided to company one and personal one. I used to use the personal one for browsing behance and i also subscribed an annual plan in adobe stock too. I stupidly created a portfolio website by using this acount as well.

the problem is.. i am about to leave this company. does it mean i cant use my account anymore? but i am still paying for the stock plan!! another problem is the portfolio website, its so strange that they said i need to update my payment terms and unpublished my websites but it is supposed to be free no? thats ok to pay but i just worry i cant access here anymore then it would be a big waste... that really annoys me and i don;t know what to do at all.. anyone can help pleaseeeee! thank you!:)

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Adobe Community Professional ,
Dec 30, 2021 Dec 30, 2021

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@kitc22554590.,

If your employer pays for the subscription, it certainly ends when you leave your current employment. 

 

To ensure uninterrupted service, you will need to take out a personal subscription under a different email address BEFORE you leave your employment.  Contact the Portfolio support team and ask if you can transfer the employer's Portfolio site to your personal account.

- Portfolio FAQ & Knowledgebase - https://help.myportfolio.com/hc/en-us
- Contact Portfolio Support Team - https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

 

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Dec 30, 2021 Dec 30, 2021

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quote... but it is supposed to be free no?

=========

No.  Portfolio requires you to have a qualifying PAID Creative Cloud plan.

https://www.adobe.com/creativecloud/plans.html

Behance is free.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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