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Illustrator [reverted to a trial version]

New Here ,
Aug 20, 2023 Aug 20, 2023

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Hi,

we have purchased 1Yrs plan of Adobe Illustrator last week(17/08/2023) by the mail id

by today Ai showing buye or trail version, we can't use Ai now,we didn't get any invoice copy throught mail.

 

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New Here ,
Aug 20, 2023 Aug 20, 2023

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same problem here , i have a creative cloud all apps subscription that surely includes illustrator, but it says buy or try !

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Community Expert ,
Aug 22, 2023 Aug 22, 2023

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LATEST
quote

same problem here , i have a creative cloud all apps subscription that surely includes illustrator, but it says buy or try !


By @dina28274037p3f7

Yes, Creative Cloud All Apps includes Illustrator. Please follow @Monika Gause's link, and thereafter @kglad's link. Let us know what did work for you.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Aug 21, 2023 Aug 21, 2023

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Please check this out:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Please do not post personal information on this public forum. We do not have access to your account here.

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Community Expert ,
Aug 21, 2023 Aug 21, 2023

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