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Free trial was poor and wouldnt let me edit a logo out for a new on, None of the cancel subscription links would populate when clicked to open. I chatted to someone online and asked 11 times to cancel my subscription, but was just typed over and offered a longer subscription and help on how to use it better.n They then just left the chat after I wrote Respectfully as previously requested 10 times PLEAE CANCEL my Subscription.
I called customer service and on the phone it was EXACTLY the same basically refused to cancel and tried to offer me an email with a helpful guide on how to use the product and 3 months free trial they kept tlking over me putting me on hold absolutely criminal and so dodgy that a company intentionally prevent you from cancelling with them.
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To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html
This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730
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maybe try twitter/x to see if there's less rigamarole to cancelling.