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Increased Subscription Payment without notice

New Here ,
Apr 04, 2022 Apr 04, 2022

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I've been subscribed to your services for a year - as a student, I used to pay 151.25 DKK per month until March 2022. That has been the case until last month since Adobe started to charge me 237,50 DKK from March 2022 without any notice or notification about such a change.

I haven't received any email stating the change of amount, I am still a student, so there has not been any change in my situation either.

 

I need assistance to understand what happened and why.

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correct answers 1 Correct answer

Community Expert , Apr 04, 2022 Apr 04, 2022

all first year subscriptions, including student subscriptions, are offered at a lower rate than subsequent years. typically, you can expect after-first year subscription rates to increase by 50% over first year rates.

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Community Expert ,
Apr 04, 2022 Apr 04, 2022

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all first year subscriptions, including student subscriptions, are offered at a lower rate than subsequent years. typically, you can expect after-first year subscription rates to increase by 50% over first year rates.

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Community Expert ,
Apr 04, 2022 Apr 04, 2022

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That should have been clear when you started... One Year Intro Price https://community.adobe.com/t5/Get-Started/Student-plan/td-p/10209357

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Community Expert ,
Apr 06, 2022 Apr 06, 2022

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As others have written, the first year on Adobe's Student and Teacher plan has a bigger promotional discount (~60%) than subsequent years... But even those subsequent years have a ~40% discount from the regular price for non-education customers.

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