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incrorrect billing info

New Here ,
Jun 26, 2020 Jun 26, 2020

I want to buy Adobe Photoshop, Illustrator and In Design but when i want to choose a plan The Incorrect Billing Info is appear. So, i can't to subscribe it. Thank you for your help.

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Guest
Jun 26, 2020 Jun 26, 2020

Moving to the Account, Payment, & Plan forum from Photoshop

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Community Expert ,
Jun 26, 2020 Jun 26, 2020

Log-in to your account and click this link https://account.adobe.com/ to verify your information

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Community Expert ,
Jun 26, 2020 Jun 26, 2020

Do you have more than one account?

 

Nancy O'Shea— Product User, Community Expert & Moderator
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LEGEND ,
Jun 28, 2020 Jun 28, 2020
LATEST

The only time billing info get enter into your Adobe account is if you enter it or the browser you are using Auto Enters it.

Even if the browsers enters the wrong info you can change that.

But also it can happen because you are Logged In from one part of the world and you are trying to use a different part of the world to buy the subscription.

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