inDesign Abo wird doppelt abgebucht

New Here ,
Aug 10, 2021 Aug 10, 2021

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Hallo,

 

anscheinend gibt es keinen anderen Weg, als im Forum das Problem zu schildern. In der Hotline fliegt man raus und kommt nicht mal zu einem Mitarbeiter.

 

PROBLEM:

Seitdem ich das inDesign-Abo abgeschlossen habe (Mai 2021) wird mir der Beitrag DOPPELT abgebucht. Liebes Team, bitte nehmt Kontakt zu mir auf.

 

Oder liebe Community, wie nimmt man noch Kontakt zu adobe auf? Ich bin wirklich ratlos....

 

Vielen Dank schon mal für Unterstützung,

Greetings, Carolin

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Adobe Community Professional ,
Aug 10, 2021 Aug 10, 2021

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Moving thread to the Account, Payment, & Plan forum from Using the Community

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Adobe Community Professional ,
Aug 10, 2021 Aug 10, 2021

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Hello @defaultsy3n9uik5wo6,
Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You should contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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