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Ingresé correo incorrecto al comprar el paquete

New Here ,
Nov 02, 2021 Nov 02, 2021

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Hola! Cuando compré el paquete no me di cuenta que había redactado mal mi correo, por lo que no me llegó la compra del paquete. Cómo puedo hacer para recuperar mi paquete y cambiar el correo? El correo que ingresé al inicio NO EXISTE, así que no tengo cómo tener acceso a él. 

Gracias!

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Community Expert ,
Nov 02, 2021 Nov 02, 2021

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Manage your cloud plan https://helpx.adobe.com/manage-account.html

or

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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