• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Invoice details are not shown on invoice

New Here ,
Apr 11, 2022 Apr 11, 2022

Copy link to clipboard

Copied

Hi,

 

my invoice address was already changed months ago, but still all invoices from Adobe don't show this information:

 

In detail:

I added my company info in my account details, which I need to see on my invoice.

However, since then, on every monthly invoice only my personal adress and name is shown, but not my company invoice.

 

What do I need to do, in order to get my invoices changed?

Unfortunately, the chat options seems to be disabled - what kind of customer support is this :-)?

 

Kind regards,

TOPICS
Billing

Views

164

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Apr 11, 2022 Apr 11, 2022

Unfortunately, the chat options seems to be disabled - what kind of customer support is this :-)?


Is this an enterprise account that you are logged into? If so then you might have to contact your organisations admi to get this sorted and get help from Adobe if needed. To find who your admin is see the following link, it might help

https://helpx.adobe.com/enterprise/kb/contact-administrator.html

However if it's a normal account you can try the following link to directly access the chat. Login t

...

Votes

Translate

Translate
Community Expert ,
Apr 11, 2022 Apr 11, 2022

Copy link to clipboard

Copied

LATEST

Unfortunately, the chat options seems to be disabled - what kind of customer support is this :-)?


Is this an enterprise account that you are logged into? If so then you might have to contact your organisations admi to get this sorted and get help from Adobe if needed. To find who your admin is see the following link, it might help

https://helpx.adobe.com/enterprise/kb/contact-administrator.html

However if it's a normal account you can try the following link to directly access the chat. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
You could also reach out to Adobe at Twitter, @AdobeCare
-Manan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines