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Invoice

New Here ,
Jun 15, 2020 Jun 15, 2020

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I would like to download three apps! 

I need invoices and I don't know how to get them! With who to communicate and get them?

I need help please because I don't want a simple receipt, I need invoices for my company!!!

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correct answers 1 Correct answer

Adobe Community Professional , Jun 15, 2020 Jun 15, 2020

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Adobe Employee ,
Jun 15, 2020 Jun 15, 2020

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Hello Theodora,

Please see the message I sent you to get in contact with our sales team.

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Adobe Community Professional ,
Jun 15, 2020 Jun 15, 2020

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New Here ,
Oct 15, 2020 Oct 15, 2020

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Hi!

 

In my case I can see my plan but I can´t see the invoices neither change or cancel the plan. Do you know how to deal with this? The contact form does not work !!!

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Adobe Community Professional ,
Oct 16, 2020 Oct 16, 2020

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Are you a PAID plan member or is this still on a 7 day trial? 

On the 8th day, it will convert to a paid plan after which you can see your invoice and options to cancel.

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Mar 02, 2021 Mar 02, 2021

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Hi,

 

We are a company and a paid member. And it´s becoming very upsetting that we cannot see the invoices for accountability. Moreover, we wanted to change the plan to something better but we don´t have the option as shown in the tutorial video that said "manage the plan". Please help us and contact us because it´s becoming critical and there isn´t any place or canal in the adobe website to ask for help.

 

Thanks in advance

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Adobe Community Professional ,
Mar 03, 2021 Mar 03, 2021

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LATEST

We are a company and a paid member.

============

Hi @Comunicaciones5C6E,

Businesses with a Teams / Enterprise plan should contact their IT dept admin. The Adobe Admin Console provides a central location for managing entitlements across your entire organization.  See link below for details.  For questions concerning your Adobe plan, please ask your admin to contact your organization's Adobe rep directly.

https://helpx.adobe.com/enterprise/using/admin-console.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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