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Invoice

New Here ,
Dec 22, 2020 Dec 22, 2020

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Good Morning,

On 14th September 2020 we paid € 290,17 for Adobe ID, but I can not find an invoice for it.

Our company name is:

 

Edited & Email address removed by Moderator.

 

Is it possible to receive an invoice for this?

 

Thanks in advance!

 

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Billing

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LEGEND ,
Dec 22, 2020 Dec 22, 2020

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Your post was moved over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum.

This forum system is not a direct link to Adobe support.
We are just users like you and can't help with account questions.
You need to contact Adobe directly through the Chat system at the link below.

https://helpx.adobe.com/contact/support.html

Select the chat icon at the bottom right of the page to open a chat session.
Type in AGENT into the chat window to connect directly to a person rather than the AI System.


I hope this helps. Best of luck to you.

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Adobe Community Professional ,
Dec 22, 2020 Dec 22, 2020

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Adobe does not email invoices. You have to go into your company's team or enterprise subscription management and download it from there.

 

https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

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Adobe Community Professional ,
Dec 22, 2020 Dec 22, 2020

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Individual Plan members:  Invoices are available 24/7 from your online account portal.

Please log-in to your account below. Click on View Invoices.

https://account.adobe.com/plans

❄   ☃   ❄

Seasons Greetings!

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
May 04, 2021 May 04, 2021

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Hi,
You can find the invoices in your account: https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

They don't send it in an email but there is a feature request for that. You can vote here: https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/19593013-please-...

Let's hope we can get them add this.

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