Invoiced 3 times for Photoshop!!!

[claridge]

I have already paid my subscription for PS on the 31:st of Jan 2022!!  so why do they ask 3 times to pay yet again??...whats going on?

I'm an AD working on design and really havent got the time for all this!

Anybody else with this issue?

[Ged_Traynor]

Moving thread to the Account, Payment, & Plan forum from Photoshop ecosystem

[Test Screen Name]

You say that Adobe "asked" you to pay again. But they don't do that, even if you don't pay. I think someone is trying to scam you. I have heard of this scam.

[lag42]

The trouble is that when writing to adobe all you get is a "virtuell-assistant"  and its impossible to have a chat with

some out of space being!!

Its impossible to actually get in touch with Adobe and explain anything! very bad!

[Test Screen Name]

If you connect to the chat and the automated virtual assistant cannot help, type AGENT

(just that word) which says you need help from a human.

No, I don't know how anyone would guess.

[LinSims]

You can also call. Search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

[Nancy OShea]

Check your account online to ensure your account is what you think it is.

https://account.adobe.com/plans

Adobe does not do business by email because it's not secure.  Email imposters may try to scam you.

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Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Real Adobe employees will never reach out via Outlook, Yahoo, Gmail or Skype.
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3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730