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Is there a way to renew my CC subscription after cancellation?

New Here ,
Jul 17, 2020 Jul 17, 2020

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I recently canceled my student plan because I've rarely used the apps in recent months. I was planning to renew my plan later when I'll be needing the apps, but I can't seem to find a way to do that. Buying a new student plan isn't an option since the website says I can only buy one student plan per account.

 

Do I have to buy a standard plan to use the apps or is there a way to renew the existing one?

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Cloud storage web assets, Collaboration, File sync, Libraries

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Adobe Community Professional ,
Jul 17, 2020 Jul 17, 2020

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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Adobe Community Professional ,
Jul 18, 2020 Jul 18, 2020

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A cancelled plan is gone and cannot be re-activated.  You blew away your student discount when you cancelled it.  It's for first time members only and you don't get another one.  See link and screenshot below.

https://www.adobe.com/creativecloud/plans.html#ccm-ste-introductory

Introductory pricing, 60% off for first 12 months only.Introductory pricing, 60% off for first 12 months only.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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