Is there anyway i can cancel annual plan without being charged as i thought i was buying a month

[connor5C34]

I thought i was only paying for a months worth but turns out i was buying a years worth and now i cant cancel unless i pay another £45 when ive only used it once. Please can anyone help!? 

[Peru Bob]

Go to Adobe Customer Service:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

[Peru Bob]

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

[John T Smith]

For anyone else reading this... When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

[marco5E78]

I found a way how to NOT PAY anything while canceling any Adobe subscription after the trial.

So i had the adobe CC annual plan (19€/Month) the cancelation of the subscription would cost something arround 108€ 

however here is the trick;

go trough the cancelation process until you get ask to "Change Plan" or "Cancel Plan" 

click on change plan and selecet the Cheapest Plan (Photoshop Studio 9€ /Month) 

This will automaticaly also give you a 14 Day Trial - and according to Adobes subscription terms you can cancel any subscription during the 14 day of trial period without getting charged 🙂 

So i paid the 9€ for the Photoshop studio plan, and the i had to wait like half our till i could edit my plans again and canceled the Photoshop Studio Plan and got my 9€ refund back. Now i succesfull canceled any Adobe Plan and basicaly didnt pay'd any money for canceling 🙂 

Hope this helps anyone - and sorry for my bad english (not native english speaker) 

Cheers,

Marco