Is This The Real Email of Adobe Customer Care?

[pankaj_7537]

Hey,

I contacted Adobe via chat support regarding the double charges in one month. They told me that they will reach me in 2-3 business days. Today i received an email from "customercare-chatsupport@adobe.com"

I just wanted to confirm whether this is the actual email address of Adobe customer support or not.

[Shivangi_Gupta · Accepted solution]

Hi @pankaj_7537

Thank you for reaching out.

I’ve reviewed your account details and can confirm that the email you received is indeed from Adobe Support. The support team has requested specific information to help locate the charges on your account.

Please reply directly to that email with the requested details, and a support representative will follow up with you shortly.

Let us know if you need any further assistance.

^Shivangi

[pankaj_7537]

Thanks