Issue : There's a billing issue. Update your payment information for uninterrupted services.

[terencel65781033]

Hello, I am facing a problem here the fact that i cant pay the monthly subscription fee even though i have key in the CORRECT information on my credit/debit cards. This has not happened before in the past several months or so. My information remains the same but adobe is saying that i need to update it. Despite having to re-fill the information again but it still does not work. Is anyone facing this issue and do you have a solution to this? It would be much appreciated!

[Just Shoot Me · Accepted solution]

This is a User to User forum. No one here can help you with billing.

You need to contact Adobe directly through the Chat system.

https://helpx.adobe.com/contact.html

[Abambo]

Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

[terencel65781033]

Thank you sir.