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It started charging me $408 hkd today

New Here ,
Dec 06, 2023 Dec 06, 2023

I dont know why it starts charging me $408 today, which I only paid for $228 in the previous section

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Community Expert ,
Dec 06, 2023 Dec 06, 2023

@carolf42120030 

 

Most likely you had special pricing for the first year's subscription, then your plan continued for the second year at regular pricing. Did you use a Black Friday deal for new subscribers that can only be used once, for example?

 

I've moved your post to Account, Payment, & Plan. 

 

We can't see your account details, so if you have further questions, contact Adobe Customer Care directly.

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

~ Jane

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Community Expert ,
Dec 06, 2023 Dec 06, 2023
LATEST
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