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IT WONT LET ME BUY ADOBE CREATIVE CLOUD EVEN THO I HAVE THE MONEY i tried buying it on diffrent ancount but the same messge keeps poping up
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use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human
p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html
p.p.s. you can also use twitter to tweet @AdobeCare
p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...
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I have tried muptile diffrent ancounts and to use my phone but nothing is working.
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why can't you connect with your phone?
and did you try chat? twitter?
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doing that as we speak
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excellent. keep this updated.
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the people were no help they just tried buying buy it on there end
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did they explain why your payment method failed?
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nope
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alright, well it appears you're not engaged in this "discussion", so i'll drop it. good luck.
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Hi lucas,
@kglad gave good advice to speak to an Adobe agent. If you give full, detailed information to the agent, the person should be able to help you.
To get additional help here in the forum, you will need to share more detailed information with people here.
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ok i have tryed buying adobe creative cloud on muiptle diffrent devices and adobe acounts but nothing is letting me buy it i have spook with many diffrent people but they were not able to help me
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@lucas0512, ok.
for others, not all countries have the same payment options and not all users have accepted payment options. eg, i don't believe you can use paypal unless you are in the usa. i don't know if something like that is affecting the op, but without the op being more forthright, that's my best guess.