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Je ne souhaite pas de renouvellement auto

New Here ,
Sep 06, 2023 Sep 06, 2023

Bien le bonjour,

 

j'aimerai que une de mes formules ne se renouvelle pas automatiquement (il reste trois jour) , en effet je souhaite ne pas continuer , mais on me demande des frais, alors je veux attendre les 3 jours restant d'abonnement, mais après fini, comment puis je faire et qui contacter pour dire que après le 9 septembre je ne souhaite pas renouveller premier pro ? merci d'avance,

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Community Expert ,
Sep 07, 2023 Sep 07, 2023

Il faut effectivement annuler l'abonnement pendant le dernier mois de l'abonnement.

 

Avez-vous un abonnement Teams ou Enterprise ou avez-vous un abonnement individuel ?

ABAMBO | Hard- and Software Engineer | Photographer
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Adobe Employee ,
Sep 10, 2023 Sep 10, 2023

Hi @delphine32126177ss9j ,

 

I just reviewed the email address that you have utilized to post here. Seems like you have an Individual plan. Moving this thread to the Account, Payment, and Plan community for better assistance.

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Community Expert ,
Sep 11, 2023 Sep 11, 2023
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Community Expert ,
Sep 11, 2023 Sep 11, 2023
LATEST

To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

Do so before your subscription renews

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