Jeg betaler men den siger at abonnementet er udløbet

[caja23981134m44a]

Hej

Jeg betaler abonnement hver månet, men når jeg forsøger at logge på photoshop skriver den at perioden er udløbet. Hvordan kommer jeg i kontakt med nogle der kan fikse det?

[Manan Joshi]

Hi @caja23981134m44a,

Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan