Jeg betaler men den siger at abonnementet er udløbet

New Here ,
Apr 10, 2022 Apr 10, 2022

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Hej

Jeg betaler abonnement hver månet, men når jeg forsøger at logge på photoshop skriver den at perioden er udløbet. Hvordan kommer jeg i kontakt med nogle der kan fikse det?

 

 

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Adobe Community Professional ,
Apr 11, 2022 Apr 11, 2022

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Hi @caja23981134m44a,

Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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