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Kündigung

New Here ,
Nov 22, 2020 Nov 22, 2020

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Leier bekomme ich meine Testversion nicht gekündigt! Auch bei mir gibt es keinen Kündigungsbutton und ich kann an keine Mailadresse von Adobe meine Kündigung hinschicken. So einen Schwindel habe ich echt noch nicht erlebt.

Was kann ich tun? Für Hilfe von Euch wäre ich sehr dankbar.

LG

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Community Expert ,
Nov 22, 2020 Nov 22, 2020

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

ChatButton.jpg

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