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Kauf wird nicht unterstützt.

Community Beginner ,
Sep 09, 2024 Sep 09, 2024

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Guten Tag,

Ich habe gerade versucht ein Creative Cloud oder auch den Photography Plan abzuschließen, allerdings bekomme ich jedes Mal die "Kauf nicht unterstützt" Meldung. Ich wäre sehr dankbar, wenn mir jemand weiterhelfen kann. Ich habe das andere ABO vor ein paar Monaten gekündigt, wollte es jetzt doch wieder nutzen.

MfG Epso

Screenshot 2024-09-09 at 21.42.29.png

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Community Expert ,
Sep 10, 2024 Sep 10, 2024

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LATEST

contact adobe support to complete the purchase,  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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