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Hallo! Ich habe letztens mein Einzelanwender Foto-Abo zu dem Studenten Creative Cloud Abo geƤndert.
Ich sollte dort Namen und Bildungseinrichtung sowie Abschlusssemester angeben, aber wurde nicht nach einem Nachweis-Dokument gefragt. Das Abo wurde jedoch richtig ausgefĆ¼hrt und aktualisiert.
Jetzt stellt sich mir die Frage, ob ich vielleicht doch noch etwas aktualisieren oder nachreichen muss und wo ich dies tun wĆ¼rde.
Vielen Dank im Voraus
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Exactly how did you change your subscription?
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I went to the official adobe website and went to the student plan and clicked purchase. It then asked me if I wanted to change my active subscription (Photoshop only) to the student cc sub. I confirmed and it asked me about my university and i gave my name, degree and everything, but it didn't ask me to upload a Student-ID or the like.
I clicked on "continue" and it said the plan was successfully updated. I can't imagine my name and University being enough proof for the discount and I'm now worried I'm going to be charged the full CC price since I wasn't prompted to upload anything.
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Log-in to your Adobe account and click this link https://account.adobe.com/plans
If your subscription is what you expect I will GUESS that your school has some kind of automatic verification... but since I don't work for Adobe all I can suggest is the link above
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Yes, it's the right student plan. They also already charged me the right price.
It's also saying I will be charged the same price again after a month which is correct, but I still have no clue how that verification process worked now...
Thanks for your answer either way and I'm probably going to contact Adobe Support if I don't get a follow-up email in a few days
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no, i used my private one (as i already had an account for a long time) but they did ask me about my institution and i put in everything there! just didn't ask for formal proof as in student id and the like
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that's a bit of a mystery, but as long as it works out...
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i think so too. i'm suspecting they might send me a follow up email at some point
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keep us updated if things change.