License Changes: Going From Paid to Free (Gifted) License

[madeleinet87334078]

Hello everyone!

I recently won a free 1 year Adobe CC license from an event. I'm currently still on my annual, paid-monthly license which will expire on April. When I claim the free license, does my current annual license get canceled or does the free license add up and extend my Adobe CC license?

Thank you so much!

[Nancy OShea]

It all depends on the terms of the Free Gift. 

I suggest you contact Adobe customer support to get clarification.  They may tell you to wait on redeeming the Free Gift until your current plan expires.

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