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License

New Here ,
Jan 20, 2021 Jan 20, 2021

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Hi, I have problem with license key. When I install product, I have to write the key. I have done that. But when I run app, it needs my login and password. Everytime when I log in. After 7 days I have to uninstall product, because it is not activated

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Adobe Community Professional ,
Jan 20, 2021 Jan 20, 2021

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Hello, for what creative cloud plan is your License key ? Only for Indesign, full Creative cloud or something else ?

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Adobe Community Professional ,
Jan 20, 2021 Jan 20, 2021

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Where did you get the application(s) from?

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Adobe Community Professional ,
Jan 20, 2021 Jan 20, 2021

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hello, i don't think this is an indesign issue. this sounds like account issue.

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Adobe Community Professional ,
Jan 20, 2021 Jan 20, 2021

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That may be your operating system asking for your password, not Adobe.

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LEGEND ,
Jan 20, 2021 Jan 20, 2021

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Above all, what product? Creative Cloud does not ask for a key.

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Adobe Community Professional ,
Jan 20, 2021 Jan 20, 2021

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If Creative Cloud is not remembering your subscription ID and password, please refer to this help article.

https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

 

Post back if you still need help.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jan 21, 2021 Jan 21, 2021

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I have original app on original windows 10. Its Adobe Design Std.

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