Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Lightroom Mobile Premium just cann't activate Premium Subscription purchased from Google Play

New Here ,
Jun 06, 2025 Jun 06, 2025

I successfully trialed and automatically paid for a 1-year Lightroom Premium service through Google Play Store. However, after the trial period ended, Lightroom showed that my subscription had expired. I tried using the "Restore Purchase" function, and after Lightroom indicated that the restoration was successful, it still showed that my subscription had expired. I attempted to contact Google, but they refused to issue a refund.

39
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 06, 2025 Jun 06, 2025

I have tried logging out and deleting the app and reinstalling it. And confirm that the correct account is used (an error message will pop up if the wrong account is used to restore the subscription)

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 06, 2025 Jun 06, 2025
LATEST

contact google play.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines