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live customer help

Community Beginner ,
Apr 11, 2021 Apr 11, 2021

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how do i get live customer help chat, everytime i go to contact it redirects me 

 

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Adobe Community Professional ,
Apr 11, 2021 Apr 11, 2021

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[Moderator moved from Using the Community (forums) to Account, Payment & Plan.]

 

1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans
2. Scroll down to Adobe Help Center on the same page.  See screenshot.
3. Online chat is available in English 24/7.

image.png
4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours.
https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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