Lost access to my projects on Behance

New Here ,
Sep 25, 2021 Sep 25, 2021

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Hi there! Need help.

 

I lost access to edit my projects on Behance after canceling subscription by my ex-employer. Despite the fact that my current account linked with my private mail. I'm noticed also that my existing Behance page was created a long time ago before I had got a subscription from this employer. What should I do to restore access to manage my existing projects on Behance?

 

Screen from Behance page please see in attachment.

 

Thanks in advance!

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Account management , Billing

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Adobe Community Professional ,
Sep 25, 2021 Sep 25, 2021

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You need to go here for Behance help https://help.behance.net/hc/en-us

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New Here ,
Sep 26, 2021 Sep 26, 2021

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John, thank you for useful link, but unfortunately I didn't find here solution regarding my situation : ( So I have no idea what to do.

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Adobe Community Professional ,
Sep 27, 2021 Sep 27, 2021

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You'll need to contact Behance support directly. 

If it hasn't been long since you left your employer, they may still be able to recover your Behance content.

https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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