• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Método de pago por expirar

New Here ,
May 01, 2021 May 01, 2021

Copy link to clipboard

Copied

Compré un programa en plan anual prepago. La tarjeta que registré está por caducar pero el pago ya fue efectuado hace muchos meses. Adobe me ha enviado un aviso para que actualice el método de pago pero no quiero hacerlo pues ya no pienso renovar una vez cumplido el año. ¿Hay riego de que se interrumpa el servicio? ¿Podré seguir usando el programa que pagué? ¿O sí o sí debo ingresar una nueva tarjeta?

Views

140

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 02, 2021 May 02, 2021

Copy link to clipboard

Copied

you do not need to enter a new card.  your subscription will automatically (try to) renew.

 

even though your card is expired and you can't be charged, you may still be hassled unless you properly cancel your renewal (at the end of your one year subscription).  

 

how to cancel: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 02, 2021 May 02, 2021

Copy link to clipboard

Copied

Thanks for your answer and the link. Greetings!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 02, 2021 May 02, 2021

Copy link to clipboard

Copied

LATEST

you're welcome 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines