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Método de pago por expirar

New Here ,
May 01, 2021 May 01, 2021

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Compré un programa en plan anual prepago. La tarjeta que registré está por caducar pero el pago ya fue efectuado hace muchos meses. Adobe me ha enviado un aviso para que actualice el método de pago pero no quiero hacerlo pues ya no pienso renovar una vez cumplido el año. ¿Hay riego de que se interrumpa el servicio? ¿Podré seguir usando el programa que pagué? ¿O sí o sí debo ingresar una nueva tarjeta?

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Adobe Community Professional ,
May 02, 2021 May 02, 2021

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you do not need to enter a new card.  your subscription will automatically (try to) renew.

 

even though your card is expired and you can't be charged, you may still be hassled unless you properly cancel your renewal (at the end of your one year subscription).  

 

how to cancel: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

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New Here ,
May 02, 2021 May 02, 2021

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Thanks for your answer and the link. Greetings!

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Adobe Community Professional ,
May 02, 2021 May 02, 2021

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you're welcome 

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