Mariage gone, no possibility to pay the abonement,... i not used any but i cant even cancel it

[Marleen29376706ma8w]

Mariage gone, no possibility to pay the abonement,... i not used any but i cant even cancel it

[Nancy OShea · Accepted solution]

I'm very sorry about your marriage.

To cancel your subscription, log-in below with your Adobe ID (email) and password.

https://account.adobe.com/plans

Click on Manage Plans > Cancel

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Hope that helps. Good luck.

[kglad]

you might have to pay a cancellation fee.  if you explain your circumstances to adobe support, they might forgive the debt.

---------

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>