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Me han cobrado dos veces el mismo pedido

New Here ,
Dec 05, 2020 Dec 05, 2020

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Buenas tardes, quiero que me cobren solamente una vez devolviéndome el dinero duplicado. 
min saludo. 

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Account management

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LEGEND ,
Dec 05, 2020 Dec 05, 2020

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This forum system is not a direct link to Adobe support.
We are just users like you and can't help with account questions.
You need to contact Adobe directly through the Chat system at the link below.

https://helpx.adobe.com/contact/support.html

Select the chat icon at the bottom right of the page to open a chat session.
Type in AGENT into the chat window to connect directly to a person rather than the AI System.


Best of Luck

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Adobe Community Professional ,
Dec 05, 2020 Dec 05, 2020

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LATEST

Do you have 2 orders?

 

1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below. Click Manage Plans.

https://account.adobe.com/plans

 

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

2. If you still need help, scroll down to Contact Adobe on the same page.
3. Click the chat icon. Online chat is available in English 24/7.
4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours.
https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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