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Me han cobrado dos veces un recibido me di de baja en el período de prueba

New Here ,
Oct 16, 2022 Oct 16, 2022

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  1. Me han cobrado dos veces un recibido me di de baja en el período de prueba, mañana lo reclamare en el banco 
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Community Expert ,
Oct 16, 2022 Oct 16, 2022

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use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

 

<moved from using the community >

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New Here ,
Oct 24, 2022 Oct 24, 2022

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Me han devuelto un recibo, de 24,19€ el otro recibo de 24,19€ aún no me lo han devuelto y he ido al banco a reclamarlo,por favor devuélvanme ese recibo también gracias 

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Community Expert ,
Oct 24, 2022 Oct 24, 2022

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Hi @cristinaa88242658,

You are not addressing Adobe on these forums. These are peer to peer forums, for assistance on your issue you need to contact Adobe staff. Use the links given by @kglad to contact support and they will help you out

-Manan

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